Refund Policy:
We are committed to providing a satisfying experience for our customers. Refunds are available for monthly subscriptions if you cancel within 30 days of your subscription start date. To request a refund, you can cancel through the app or contact us via email at help@thisisradiance.com. Refunds are typically processed within 5-7 business days of confirmation.
Shipping or Delivery Policy:
Our services are digital and delivered instantly upon purchase or subscription confirmation. You will have immediate access to the content upon successful completion of the payment process. If you experience any issues accessing your content, please contact us at help@thisisradiance.com.
Return Policy:
As our products are digital in nature, we do not accept returns once a subscription has been activated. If you encounter any issues or have concerns with our content, please reach out to us so we can work together to resolve any concerns.
Cancellation Policy:
Customers may cancel their subscriptions at any time through the app or by contacting help@thisisradiance.com. If you cancel a monthly subscription, it will remain active for the duration of the billing period. No prorated refunds are provided for cancellations made before the end of a billing cycle.